FAQs
Articles
How do I use and manage Groups?
What is Coursebox?
What is the AI Tutor in Coursebox?
How do I upgrade or downgrade my plan?
Where can I watch tutorial videos?
How can I regenerate a course completion and trigger a certificate?
How can I use my domain name with Coursebox?
Can I get a refund?
Can Coursebox integrate with Workday?
How can RTOs create a course from a training.gov.au URL?
What should I know about delivering and assessing Units of Competency in Coursebox?
What should I do after exporting my RTO Pack?
How do I use the AI Editor to generate or rewrite content?
Can I create quizzes with AI?
Can I generate AI videos with avatars?
Can I generate audio versions of course content?
What is the difference between Dynamic SCORM and Self-hosted SCORM?
How do I create interactive elements like flip cards and tabs?
How do I delete a video from a carousel in Coursebox?
Can I require learners to watch specific parts of a video and set forced completion in a slideshow?
How can I force learners to complete videos, SCORM packages, slide decks, or external surveys in Coursebox?
How do I mark or moderate learner assessments?
Can assignments be added only at the lesson level?
How do I navigate between my courses and drafts?
How do I add or remove learners, facilitators, or collaborators?
How do I enrol learners using a CSV upload?
Can I share my course certificate to LinkedIn?
How can I track course completion if learners don't have email addresses?
How do I publish my course (Private, Public, or Paid)?
Does Coursebox support xAPI export?
Can I embed Coursebox courses in another LMS using LTI or SCORM?
Why is my restricted course showing on the login page?
Can Coursebox support blended workshops and live training models?
How do I check my AI credits and usage balance in Coursebox?
Can I customise email notifications and SSO login?
How can I use PostHog for analytics dashboards in Coursebox?
How do I use the built-in Questions & Answers forum?
How do I add events or manage calendars?
How do I use leaderboards to engage learners?
How do I add another portal admin?
How do I create a support ticket in Coursebox?
How do I Share a Course on Social Media?
How do I create a course using AI?
How do I use pathways and badges to engage learners?
How do I use Claude with the Chrome extension in Coursebox?
How to get more AI credits
Where to Find and Manage Pathways
What is AI Interactive Scenario?
How to Log Out of Your Account
How to Find and Download Your Invoices
What Ask CourseboxAI Can and Can't Do
How to use your own audio file for lesson narration (instead of AI-generated audio)
Is it worth upgrading? Value & ROI by plan
Which Coursebox plan do I need? Features by plan & upgrade triggers
How do I Export or Upload my Course to Udemy, Coursera and Other Platforms
How do I add more source material or content to an existing course?
Can a course play automatically, like a video?
Why can’t I access the course creation system after making a payment?
Can I build a course manually instead of using AI?
How do I edit the layout and structure of my course?
How do I set up an AI Tutor chatbot?
How do I upload or embed images and videos?
How do I share or export my course PDF or HTML?
How do I create and assign certificates?
How do I translate an existing course into another language?
Can Coursebox enforce or display word counts in assignments?
Can I create Assignments using AI?
Can I build my course sales funnel in Coursebox?
How can I use Zapier with Coursebox?
How do I sell courses on Coursebox AI?
How can I sell monthly recurring memberships in Coursebox?
How do I share or export my course: Share Link, iFrame, LTI, and SCORM
How do I duplicate, delete, or hide courses?
How do I log in to Coursebox?
How do I track learner progress and download reports?
How do I manage course themes, logos, and branding?
AI Course Creation Prompt Templates
How do I downgrade to the Free plan?
Can learners do a course offline with no internet? (Self-hosted SCORM)
