How do I create a support ticket in Coursebox?
If you're an admin, you can message us from inside Coursebox: click the Coursebox support icon (the question mark) in the top bar, then click Start a conversation, type your message and click Send. Replies appear under Conversations in the same panel.
Or send a support request from the Coursebox support portal:
Go to support.coursebox.ai and click Ask a human at the top.
If you aren't signed in, enter your email address and click Continue with email, then open the sign-in link in the email you receive.
Describe your issue, add a Subject and Description, and click Submit.
To follow up, click Inbox at the top of the portal and open your request. For a quick answer, you can also ask the AI agent on the portal's home page, or email support@coursebox.ai.
For the full steps, screenshots and troubleshooting, see Create a support ticket in Coursebox Help Center.