How do I add or remove learners, facilitators, or collaborators?

Use the @mention feature or upload a CSV file to efficiently manage users in your course (for CSV, see How do I enrol learners using a CSV upload? — bulk upload is available on Pro + LMS and Enterprise). Collaborators have full editing rights, Facilitators support content delivery, and Learners are your target audience. Super Admins can transfer course ownership to another user when required. Roles can be reassigned or removed at any time from the user management tabs.

This feature allows course collaborators and facilitators to efficiently manage learner enrolment and collaboration settings within Coursebox. From this section, you can add or remove users, assign learners to specific groups, and control access to course content.

Add and Remove Learners Individually (Enrol or Unenrol a User)

You can add learners one at a time from the Users page or from the course.

From the Users page (Pro + LMS and Enterprise):

1. Select Users from the left menu.

2. Click Invite User.

3. On the Invitations page, enter the person's first name, last name and email.

4. Choose their Role. New users start as Learner.

5. Click the send button at the bottom of the form.

From the course (every plan): click Share and add the person under People with access. The Share panel is shown in Step 1: Add the person to the course below.

Unenrol a Learner from a Course (Remove a User from a Course)

The course Owner, Collaborators and Facilitators can remove learners from a course, revoke access, or unenrol a user whenever needed.

1. Click the people icon at the top of the course page. It's shown in Step 2 below.

2. On the Users tab, find the learner and click the trash can icon in the Action column.

If you enrol them again later, they continue from where they left off.

Can learners unenrol themselves?

Yes. Learners can remove themselves from a course they're enrolled in — you don't need to ask an admin to do it for you.

1. Go to your course dashboard, where your enrolled courses appear as cards.

2. Find the course you want to leave.

3. Click the three-dot menu (⋮) in the top-right corner of the course card.

4. Click Unenroll.

Add a Facilitator or Collaborator

Facilitator and Collaborator are course roles. They apply to one course only.

• A Facilitator grades assignments, reviews reports and supports learners in that course. They can't edit the course.

• A Collaborator can do everything a Facilitator can, and can also edit and publish that course.

Step 1: Add the person to the course

Skip this step if the person is already in the course.

1. Open the course and click Share.

2. Under People with access, type the person's name or email and add them.

Step 2: Give them the Facilitator or Collaborator role

1. Click the people icon at the top of the course page.

2. On the Users tab, find the person.

3. Open the Role dropdown next to them and select Facilitator or Collaborator.

Delete a collaborator

Collaborator access is held on the course, not on the person's profile, so you remove it from the course's own Users panel:

1. Open the course and select Users and groups from the editor's More menu (⋮).

2. On the Users tab, find the person in the list. Their course role is shown in the Role column.

3. Click the trash can icon in the Action column.

This removes their access to that course only. It doesn't change their portal Role or delete their account.

Resend an invite

1. Click the people icon at the top of the course page.

2. On the Users tab, find anyone whose Email verified column shows No.

3. Click the envelope icon (Resend invite) in the Action column.

The envelope icon sits next to the trash can, as shown in Unenrol a learner above.