Can I customise email notifications and SSO login?
For Business & Enterprise accounts only. To upgrade your account go to coursebox.ai/pricing.
Yes. In Portal Settings, you can edit templates for system-generated emails such as registration and invitations. You can also configure Single Sign-On (SSO) using SAML 2.0 and manage language settings, notifications, and onboarding visibility.
The Super Admin can customise the automatic emails sent to users during the registration process.
There are three different email templates available:
Invitation to Register
This email is sent when you can to invite a new user to the portal.
You can customise this email in two ways:
Though the Share section:
In the top-right corner of the course editor, click the Share button.
Select the envelope icon to customise the email.
By clicking on the ‘Invitation to register’ link to edit the template.
In the template, you can edit the subject and body part of the email. Click on Save to save all the changes.
*Please note that the email logo can be changed by going to the theme setting.
Course Invitations
Click on the ‘Course Invitations’ link to edit the template.
In the template, you can edit the subject and body part of the email. Click on Save to save all the changes.
Confirm Registration
Click on the ‘Confirm registration’ link to edit the template.
In the template, you can edit the subject and body part of the email. Click on Save to save all the changes.
Single Sign-On (SSO) with SAML 2.0
Coursebox supports SAML 2.0 Single Sign-On, so users can log in with their existing organisation credentials — a secure, seamless experience for learners, admins, and facilitators in enterprise or institutional environments.
SSO is configured with help from the Coursebox team. To set it up, contact support@coursebox.ai (or your Coursebox rep) and provide:
Your Identity Provider's SAML IdP metadata in XML format
A sample SAML token containing all the user claims your IdP will generate
A test user for each user group
Coursebox will provide the SP (Service Provider) metadata you need in return.
For full technical detail, see Integrations — SAML, WordPress, Arlo, SCORM, Zapier, Open API.