Email & Communication Settings
This topic explains how to manage and customise emails and communications in Coursebox. It covers invitation emails, automatic registration messages, and email broadcasts—allowing administrators to control how learners are invited, onboarded, and kept informed throughout their learning journey.
Customise Email Communications
The Super Admin can customise the automatic emails which are sent to users during the registration process.
Coursebox makes it easy to share your course with individual learners and customise the email invitation they receive. This allows you to manage access securely while personalising the learner experience from the very first interaction. These can be customised through the settings:
There are 3 different email templates available:
Invitation to Register
This email is sent when you can to invite a new user to the portal.
You can customise this email in two ways:
Though the Share section:
In the top-right corner of the course editor, click the Share button.
Select the envelope icon to customise the email.
By clicking on the ‘Invitation to register’ link to edit the template.
In the template, you can edit the subject and body part of the email. Click on Save to save all the changes.
*Please note that the email logo can be changed by going to the theme setting.
Course Invitations
Click on the ‘Course Invitations’ link to edit the template.
In the template, you can edit the subject and body part of the email. Click on Save to save all the changes.
Confirm Registration
Click on the ‘Confirm registration’ link to edit the template.
In the template, you can edit the subject and body part of the email. Click on Save to save all the changes.
Send Email broadcasts
The Super Admin may opt-in to collate one or more of their latest News posts as an Email Broadcast, which is like a community newsletter.
Firstly, navigate to Settings and scroll down to Portal Settings.
Then, create posts and select 'Include in broadcast' each post to be included in each broadcast.
When posting, the Super Admin may include text, links, attachments and events.
