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Custom Fields on User Profiles

Custom fields allow administrators to capture additional information about users beyond the standard profile fields. This article explains what custom fields are, how to add them to user profiles, and how they interact with course submissions.

What are Custom Fields?

Custom fields are additional data fields that can be attached to a user's profile by an administrator. They are useful for storing organisation-specific information such as employee IDs, departments, job titles, or any other metadata relevant to your platform.

How to Add a Custom Field to a User

Only administrators can add or edit custom fields on a user's profile. To add a custom field:

• Go to the Users section in your admin dashboard.

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• Select the user you want to update and click on the pen icon.

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• Scroll down to the Custom Fields section on their profile.

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• Enter the desired value and save.

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Things to Keep in Mind

  • Custom fields are set by administrators only — learners cannot add or edit their own custom fields.

  • Custom fields are displayed on the user's profile and are visible to admins in the Users dashboard.

  • Custom fields do not affect a learner's ability to access courses or submit work.

  • Editing a submission for a user who has custom fields works the same as editing any other submission — make your changes and click the send icon to save.

Exporting Custom Field Data

Custom field data can be exported in bulk by downloading a CSV of all registered users from the Users dashboard. To do this, go to the Users section and click the download icon at the top of the page. The exported CSV file will include all custom field values for each user, and can be opened in Excel or Google Sheets.

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