Coursebox Enterprise

The AI Engine for Online Training

Enterprise-grade training, built on AI. Coursebox is the AI Engine for Online Training, built for organisations that treat training as infrastructure. Embed it into the LMS you already run, use it as a standalone engine, or both. Scale, security and control without forcing a migration.

180+ countries served · 4.7/5 Capterra rating · 1000x faster course build

1. How Coursebox is sold: two channels, one rule

Coursebox is sold through exactly two purchase channels, and the distinction matters for procurement:

If your organisation requires a signed agreement of any kind, Enterprise is the only channel. Master services agreements, vendor risk assessments, security reviews, data processing agreements, custom commercial terms, SLAs and multi-year pricing commitments are available exclusively on Enterprise contracts. Self-serve plans are sold as-is under standard terms and cannot be varied for individual customers, regardless of company size. There is no MSA on any self-serve plan.

2. Why Enterprise

• Built for scale. Enterprise includes a shared, account-wide AI allocation of 350,000 pages, 1,250 images, 180,000 tutor messages, 250 minutes of AI video and 1,500 voice minutes per month, covering your first 50 admin seats. Each additional admin seat beyond 50 adds the same per-admin AI credits as self-serve Pro (7,000 pages, 300 images, 10,000 tutor messages, 75 video minutes, 500 voice minutes/month); if you need more still, AI capacity is sized to your rollout and agreed in your contract.

• Your LLM, your rules. Bring your own pre-trained LLM key. Fine-tuning support included free on Enterprise. Data, prompts and outputs stay inside your boundary.

• Contract-grade controls. SSO for admins is available exclusively on Enterprise as a USD $3,000/yr add-on. Hosting defaults to Google Cloud, EU (France), on every Enterprise contract; the Contractual Data Residency add-on (USD $3,000/yr) names your chosen Google Cloud region contractually in your MSA and DPA, is SLA-backed and auditor-answerable, and is available in any Google Cloud region. Branded mobile apps are also a USD $3,000/yr add-on, but that one is available on self-serve Pro + LMS too, not Enterprise-exclusive. The full API kit and multi-tenant sub-portals are included in every Enterprise contract.

• Custom everything. Bespoke themes, integrations, features, security requirements and SLAs, contractually committed with delivery dates.

3. How to deploy: embed it, run it, or both

Coursebox is an engine, not another LMS you have to migrate to. Deploy it however fits your stack, and change your mind later without re-signing.

Option A: Embed into your LMS

Keep Moodle, Canvas, Blackboard, D2L, or your custom LMS. Author in Coursebox, push via SCORM or LTI v1.3, embed AI tutors.

• SCORM export to virtually any LMS

• LTI v1.3 launch, 100+ LMSs confirmed

• iframe embed on any site; your LMS stays the system of record

Option B: Run both in parallel

Your LMS for compliance and enrolment; Coursebox as a white-labelled learner portal for AI-first programs.

• SSO between both platforms (Enterprise add-on)

• Reporting rolls up to your LMS

Option C: Use as your LMS

Coursebox as your primary training platform. Full white-label, dedicated instance, your domain and colours.

• Full LMS capability included; migration support on request

• Unlimited courses, groups and facilitators

4. Multi-tenant architecture: one account, many portals

Training providers serving multiple clients, franchise networks rolling out programs across regions, consultancies delivering branded learning to different accounts: Coursebox multi-tenancy solves this with a single master portal that provisions and manages independent client portals underneath it. Each client portal runs on its own subdomain as a logically isolated tenant, with its own branding, admins, learners and courses.

How seats and portals work

• Master portal seats are an account-level pool. Your Enterprise seats cover your master portal; each client sub-portal carries its own included admin, with more added per portal as needed.

• Portals are infrastructure. Every Enterprise contract includes your master portal plus 1 bonus client sub-portal, provisioned upon request. Additional client sub-portals are USD $2,000/yr each. Each client sub-portal is self-contained: its first admin is included, and further admins in that portal are USD $1,000/yr.

What is included on Enterprise

• Master portal, included, running on your Enterprise admin seats (50 included, more at USD $1,000/yr, $100/mo).

• 1 bonus client sub-portal included, provisioned upon request, on its own subdomain with its own branding, admin team and learner base. First admin included; further admins in the portal USD $1,000/yr.

• Additional client sub-portals at USD $2,000/yr each, first admin included, further admins available for purchase at standard rates. Add or retire portals at any time.

• Super Admin access on every client portal at no additional cost.

Multi-tenant pricing examples

Because each client sub-portal is billed on its own, from its own admins, the price of a network depends on how many portals you run and how many admins sit in each one. If your use case is a single organisation training its own workforce, keep everyone in the master portal; you lose nothing and pay nothing extra.

5. Self-serve vs Enterprise: the honest comparison

Live self-serve pricing at coursebox.ai/pricing. Both channels price per admin seat, never per learner or per course. On self-serve Pro and Pro + LMS, additional admin seats are A$125/month or A$1,500/year each, purchasable in-app by credit card.

6. Core inclusions: everything in the base contract

Platform and people

• 50 admin seats for your master portal; add more at USD $1,000/yr ($100/mo) per seat, any time

• Unlimited facilitator seats

• Unlimited groups, members, courses and learners with full SCORM and LTI v1.3 compatibility

• Full white-label: domain, colours, logo, menus, public pages, headers and footers

• Branded duplicate iOS and Android apps, published on your store, available as a USD $3,000/yr add-on (not included in the base contract; the same add-on is also available on self-serve Pro + LMS)

• Your master portal plus 1 bonus client sub-portal (provisioned upon request)

• Option to duplicate a course to another portal (on request)

• Private, dedicated platform instance: a logically isolated tenant in a shared database on our managed Google Cloud infrastructure, hosted in our default EU (France) region, standard daily backups retained 14 days (RPO 24 hours / RTO 12 hours). A contractually named hosting region (any Google Cloud region, named in your MSA and DPA) is available via the Contractual Data Residency add-on; a physically separate database with same-region replicas and point-in-time recovery — tightening recovery targets to RPO under 1 hour / RTO under 4 hours — is available via the Isolated Database add-on (see Add-ons).

AI, data and integration

• AI credit allocation: 350,000 pages, 1,250 images, 180,000 tutor messages, 250 video minutes and 1,500 voice minutes per month, account-wide, covering your first 50 admin seats; each additional admin seat beyond 50 adds Pro-equivalent per-admin credits (7,000 pages, 300 images, 10,000 tutor messages, 75 video minutes, 500 voice minutes/month)

• BYO pre-trained LLM key (setup costs and support may apply)

• Full API kit for custom integrations, included

• PostHog advanced analytics, included

• Migration services quoted on request

7. AI capacity: what's included, and how to add more

Enterprise includes a flat, account-wide AI allocation of 350,000 pages, 1,250 images, 180,000 tutor messages, 250 minutes of AI video and 1,500 voice minutes per month, covering your first 50 admin seats. Each additional admin seat beyond 50 adds the same per-admin credits as self-serve Pro: 7,000 pages, 300 images, 10,000 tutor messages, 75 video minutes and 500 voice minutes per month. If you need more still, additional AI capacity is sized to your rollout and agreed in your contract.

8. What the AI does: every stage of training, automated

From authoring to analytics, Coursebox embeds AI across four stages. Re-prompt, rewrite, refresh, without starting over. Course maintenance is a two-click AI job.

• 01 Build: AI course generation. Docs, decks, videos or a prompt in; a complete course out, with quizzes, scenarios and AI presenter videos.

• 02 Deliver: Personalised AI tutor. A chatbot tutor trained on every course. 24/7, in the learner's language, with full history.

• 03 Assess: Automated grading. AI-generated rubrics and scenario assessments. Auto-grade, manual, or hybrid.

• 04 Analyse: Learner analytics. Advanced analytics built in, plus PostHog for product-level insights.

9. Security and compliance

GDPR certified (AQSR, Certificate 17412, valid to June 2028). ISO 27001 in progress, targeted Q1 2027. Google Cloud hosting, EU (France) default on every Enterprise contract; the Contractual Data Residency add-on names your chosen Google Cloud region contractually in your MSA and DPA. Base Enterprise runs on a logically isolated tenant in a shared database (standard backups, RPO 24 hours / RTO 12 hours); the Isolated Database add-on adds same-region replicas and point-in-time recovery for RPO under 1 hour / RTO under 4 hours. SSO for admin access as an Enterprise add-on. Security questionnaires, VAPT results, vendor risk documentation and insurance certificates are provided exclusively as part of Enterprise contracting.

10. Integrations

• LMS and authoring: LTI v1.3 (118 LMSs confirmed), SCORM import/export (~99% coverage), PDF and HTML export, iframe embeds

• Workflow and content: Zapier, Stripe, PayPal, Canva, Google Slides, SurveyMonkey, YouTube, Vimeo

• Custom: HR / IAM / data-warehouse integrations (Workday, BambooHR, Rippling, etc.) quoted on request, built against the included API kit, with contractual delivery dates

11. Add-ons and extensions (Enterprise contracts only)

All add-ons below are available exclusively on Enterprise contracts. Self-serve plans have a short list of purchasable extras: additional admin seats on Pro and Pro + LMS (A$125/mo or A$1,500/yr each), and branded mobile apps on Pro + LMS (USD $3,000/yr). Nothing else on this page can be added to a self-serve plan, at any price.

Identity and infrastructure add-ons: USD $3,000/yr each unless noted

• SSO (SAML 2) for admins. Admin sign-in through your identity provider (Azure AD, Okta, Google Workspace). Admin accounts only; learner SSO quoted as a custom scope. Enterprise only; not available on self-serve plans.

• Contractual Data Residency. Your chosen Google Cloud region named contractually in your MSA and DPA, SLA-backed, auditor-answerable, with formal change-notice terms if we ever need to move you. Available in any Google Cloud region (base Enterprise hosting defaults to EU/France). USD $3,000/yr.

• Premium SLA: 99.9% credit-backed uptime, 24/7 P1 response (email/ticketing — no phone support channel), quarterly service reviews (requires multi-node). Recovery targets tighter than the Enterprise-wide default (RPO 24 hours / RTO 12 hours) require the Isolated Database add-on (RPO under 1 hour / RTO under 4 hours).

• 30-day backups. Extended retention beyond the standard 14 days.

• Additional client sub-portals. USD $2,000/yr each beyond the master portal and included bonus portal. Each is a self-contained instance equivalent to Pro + LMS: first admin included, further admins in that portal USD $1,000/yr.

• Isolated Database. A physically separate database, dedicated to your account, with same-region replicas and point-in-time recovery (PITR) — tightening recovery targets from the Enterprise-wide default (RPO 24 hours / RTO 12 hours) to RPO under 1 hour / RTO under 4 hours. Prerequisite for Premium SLA's recovery targets. USD $7,000/yr.

Growing your account

• Additional admin seats: USD $1,000/yr each ($100/mo). Any number, any time. These seats are pooled for your master portal; each seat beyond your included 50 also adds Pro-equivalent per-admin AI credits (7,000 pages, 300 images, 10,000 tutor messages, 75 video minutes, 500 voice minutes/month — see AI capacity above).

Services and custom scopes

• Implementation and onboarding. Guided deployment, SSO configuration, branding setup, admin training and first-course migration.

• Bespoke theme, migration, security, development. Quoted on request with contractual delivery dates.

12. Commercial terms

• Minimum initial term: 2 years. Enterprise is sold exclusively under a signed agreement with a minimum 2-year initial term.

• Billing: annual in advance, by bank transfer, purchase order or card.

• Pricing held for the initial term. Per-seat, per-portal and add-on rates locked for the initial contract.

• Currency: USD standard; local-currency pricing available in selected markets.

• Legal: MSA and DPA review, security questionnaires, vendor risk participation and insurance certificates are included in Enterprise contracting and are not available through any other channel.

Cancelling or not renewing

Enterprise subscriptions cannot be cancelled from inside the platform. There is no self-serve cancel or downgrade path, because your subscription is governed by your signed agreement rather than by our standard published terms.

To cancel, discuss not renewing at the end of your term, or change the scope of your contract, email support@coursebox.ai. Include your organisation name and portal domain so we can locate your agreement.

13. Investment: transparent starting point, shaped to fit

14. Trusted by

Universities, governments, enterprises and RTOs. A selection of organisations using Coursebox to deliver training at scale:

University of Adelaide, Government of South Australia, Tasmanian Government (DECYP), Wine Australia, Academy Xi, FPT Software Vietnam, Baker College Michigan, VNS Health NYC, HIT SA Training, Keystone Training Group.

15. Next steps: ready when you are

Book a 30-minute scoping call. We will walk through your use case, pull together a tailored Enterprise quote, and demo the capabilities that matter most to your team.

• Book an Enterprise Call — 30 minutes with a Coursebox founder or enterprise solutions lead.

• Direct enquiries: support@coursebox.ai for procurement, security questionnaires or custom scoping.

• Self-serve plans: coursebox.ai/pricing, credit card signup, no contract.

Coursebox Pty Ltd, Australia. Serving 180+ countries.